High-Sync Software is used to create replications jobs that can be local (disk to disk, disk to network share) or remote (public cloud providers or Internet protocols like FTP). Not all of the features listed below work to all cloud providers so it’s best to check with your sales rep or technical support. Some of…
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Some customers have problems with a Netswap joining a domain, or with drive shares not coming back online after a drive swap. We believe some of these problems may indicate Windows “Name resolution problems” which classically are either DNS or WINS related. Both the Windows domain controller and the windows PC in a domain should…
Case study: User swapped stand alone drive on a High-Rely Netswap 400 (non-raid) and new media with same friendly name showed up after 10 seconds in HTML interface. However, Windows file explorer indicated drive share was inaccessible. After 2 minutes of waiting the user was able to browse the files on the new drive. Please…
Nature of problem: When moving a hard drive from Netswap to Windows, large files appear to be corrupted under Windows. Suggested Fix: Install Netswap version 2.15e If you remove a hard drive from High-Rely tray formatted and used with imaging software in a Netswap, then you install media (or raw drive) into a Windows environment…
If you experience difficulty backing up with Acronis, you may need to go to the “Strict Allocate” feature under Windows networking (Advanced, Global options) and type in “No”. Save the settings to change. Version 2.15b of the software Changed Windows networking default settings to set strict-allocate to ‘no’ to fix backup failures using Acronis backup. …