Tech Support – READ FIRST The following document highlights some of the common problems seen when using Highly Reliable Systems Equipment. Please read through them prior to contacting tech support for assistance. First Steps: Makes sure that all power connections are securely seated Make sure that all cable connections (USB/eSATA/Cat5) are properly secured on the…
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Redundant Array of Independent Disks (RAID) takes multiple disk drives and creates arrays that are resilient and highly available by mirroring and striping data across them. It also builds in the means to recover from disk failure using parity data. The different ways that mirroring, striping and parity are used defines the different RAID levels.…
Recently, we have been receiving numerous phone calls due to power outages we have been seeing across the country, as a result of the heat wave. As a built-in feature, when the NetSwap is interrupted due to either a loss of power, or an errant disk pull; if there is an active RAID/Mirror set, the…
Please note, you will need a monitor and keyboard attached directly to the NetSwap along with a 4GB or larger USB flash drive. You will also need to save a copy of your current Config to restore your settings after the restore is complete. This can be done by selecting Export Configuration from the left-hand…
A brief overview on how to create an Automatic Replication Job that will start when drives are inserted into the RNAS. Create a new job Begin by creating a new job from the Profile Overview screen. In this example we have selected two drives for our paths. The left-hand path will be the Primary…