Hard drives are most vulnerable to physical damage when they are powered on and spinning.  To help avoid experiencing a premature hard drive failure in your backup media, please use the following procedures when you’re swapping your media:

If using High Rely Classic media:  Turn key off, wait 15 seconds, then remove media.

If using RAIDFrame RAIDPac media:  Press release lever all the way in.  Wait 15 seconds, then press release lever again to remove the RAIDPac media.

If using MPac media:  Pull the release handle.  Wait 10 seconds, then remove the MPac media.

Following these procedures before actually removing the media will help to assure that the hard drives in the media have stopped spinning and that the heads are parked.  Always handle your media care.